Facebook PixelA state-run portal as the mandatory place to hire service providers and publicly review them
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A state-run portal as the mandatory place to hire service providers and publicly review them

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Darko Savic
Darko Savic Apr 08, 2022
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A law that requires all service providers to be hired only through a designated state-run portal. People get the right to publicly review anyone they hire. Everyone sees the reviews before hiring a service provider.
Why?
  • People don't always do their research before hiring someone. Likewise, after the service is complete, people don't bother reviewing. Also, there is no ONE place where all the reviews can be found. Through this mandatory portal, everyone gets to see the reviews before enlisting someone's services.
  • Some services are rarely needed so the providers aren't incentivized to build good relationships with regular customers. This makes the quality less important to the provider.
  • Such a platform would instill a habit of checking reviews before hiring, decreasing people's chances of being exploited.
  • Consequently, increase overall quality of service by making bad businesses go extinct.
How it works
During the process of enlisting someone's services through the government-run portal, you can check their public reviews/rating.
Reviews are public only if the reviewer is willing to have their identity shown. The reviewer's identity is confirmed via a state-issued authentication certificate. The reviewer can opt to have the review available only to the service provider or only to the government-appointed quality control service. The quality control service is responsible to protect consumer safety, etc.
People can filter reviews by:
  • latest period
  • people within your area
  • people within age groups, sex, ethnicity
This makes providers work harder to provide top quality services in order to remain in business.
By hiring people "off the books" on the black market, nobody sees you complain if things don't work out well.
Incentives to write reviews
What would incentivize people to review every service they enlist?
2
Creative contributions

Reviewing a service gives the consumer insurance

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Shubhankar Kulkarni
Shubhankar Kulkarni Apr 11, 2022
What would incentivize people to review every service they enlist?
Reviewing a service should be like insurance. If anything goes wrong later, the same serviceman could be contacted to complete (re-service) the job. Re-services are free if the user has reviewed the serviceman and the cost is borne by the serviceman, since it may have been his negligence, laziness, or incapability to perform the job. If not reviewed, the serviceman cannot be charged for the re-service.
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J. Nikola
J. Nikola23 days ago
I was thinking the same. The platform could require a small fee for every membership or a deal. The money could be used to compensate for bad experiences, services, and/or to pay for a professional assessment of bad reviewed services.
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Darko Savic
Darko Savica month ago
Yes, service providers should have the ability to talk to a reviewer and try to make up for whatever caused a bad review. The reviewer should have the ability to change the rating and post a follow-up (re-review)
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How would you handle international cooperation?

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J. Nikola
J. Nikola May 02, 2022
The world is becoming more interconnected every day. Each country has its own laws, company and tax regulations, etc.
How would you make sure that the companies can do international business with the same "safety level" as described in your idea of a state-run reviewing portal? Can we think of something better than Google (reviews) or it's exactly what we need?
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Darko Savic
Darko Savic23 days ago
I had local (national) services in mind when describing this idea.
Some things would have to change in the world for this to be applicable on an international level. The world seems to be heading in that direction (legal globalism) which I'm not sure is a good thing.
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